Managed service programmes
Our managed services give you access to contingent workers with the skills needed to help drive your organisation and ensure you stay ahead of the competition.
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Managed service programmes (MSPs) provide strategic management of your flexible workforce and supply chain. The key benefits of having such a service include control and visibility of spend, compliant practices, process efficiencies, effective use of technology, ability to scale, and optimisation of resources.
As an integral part of your company’s talent strategy, we ensure your contingent workforce solution not only accesses the skills you need - no matter how niche - but reflects your employee value proposition (EVP), equality, diversity, inclusion and belonging (EDI&B) programme, and supports talent mapping for your future needs. With the talented professionals you need at your fingertips, managed services with Reed Talent Solutions can reduce your time to hire by up to 70%.
When adopting managed services with us you will gain full visibility and control of your contingent workforce, whether they are temporary workers, contractors, or professional service providers. Our triage service, an integrated part of the solution, ensures we engage the most effective and economical route to the skills your team needs.
We manage your sourcing, engagement, administration and pre-employment vetting through a single process, creating a supply chain that’s streamlined, engaged and stress free.
Our MSPs help you make the right workforce decisions for your business, from deployment to people strategy and cost management. We can deliver, on average, 18% savings on your total recruitment spend.
Why choose us?
Our investment in advanced technology means we can manage your supply chain through a single platform, tailored for you. Our vendor management system (VMS) will help you improve your processes, delivering the management information, timesheets, payroll data and insights you need to maintain your competitive edge.
Our 24/7 screening service completes over one million candidate checks every year, guaranteeing your compliance from the very start.
We’ve built our reputation on service excellence by putting people at the heart of what we do. Your Reed Talent Solutions account team will always be on hand to help you achieve your goals. We create long-term partnerships with our clients.
Our account managers channel expertise from across our business offering insight into the wider labour market. We also use the lean six sigma methodology to fine-tune your recruitment processes to ensure they deliver efficiently for your business.
Our specialist direct sourcing capability includes access to over 22 million candidates via one of Europe’s largest databases, artificial intelligence and machine learning tools, a recruitment business that sources professionals across 20 specialist sectors, and a 500-strong supply chain, guaranteeing you the right skills fast, no matter how niche.
Reed Talent Solutions’ comprehensive customer experience programme enables us to capture continuous feedback, allowing us to evaluate our services and ensure the needs of our customers remain at the heart of everything we do.
Delivering an enhanced second-generation managed service for a large public sector collaboration
Postal and courier service
Filling more than eight million hours of industrial worker shifts for a major UK mail service
Delivering tech talent for a major IT transformation
Education IT services provider
Providing specialist tech recruitment solutions for an IT services provider
James Bridgland, Managing Partner for Consultancy+, discusses the implementation of managed services and the benefits of allowing for consultancy spend within a managed service programme (MSP).
Master vendor, neutral vendor, hybrid. Which managed service programmes (MSPs) provide the best access to talent given the current challenges facing talent acquisition teams?
Managed service programmes (MSPs) can incorporate more than a contingent workforce – here’s how they can give you control over all your non-permanent engagements.
Managed services give companies the opportunity to have their entire recruitment process managed by one provider. This includes managing other approved suppliers, where necessary, on your behalf. We can distribute orders on a preferred or lead supplier basis, depending on location and job category. The benefit is there will be one standardised process for orders, fulfilment, timesheets, invoicing and performance management, across all contingent workforce suppliers.
A managed service offers complete visibility and control over your entire contingent workforce, helping you to make informed recruitment decisions.
Key benefits include:
Reduced cost and time to hire
Effective supply chain management
Increased compliance, reducing your exposure to risk
Access to the right talent and skills every time
Access to insight and analytics through advanced technology
Our managed services can deliver, on average, 18% savings on your total recruitment spend. The pricing of our managed services is flexible and designed to help you realise savings through process efficiencies, day rates to contractors, and supplier fees.
During implementation, one project workstream will cover engaging with your existing suppliers. We will determine and manage any risks associated with your incumbent temporary and contractor workforce. Where possible, we would always look to align the incumbent temporary and contractor workforce to the new service.
During implementation, one project workstream will involve building an effective supply chain with you. We would work to bring across approved incumbent suppliers to the new service.
Typically, a managed service will take between 12 and 16 weeks to implement. Implementation is managed by a dedicated project manager who takes responsibility for all workstreams, including process design, technology, MI, invoicing, audit and compliance, support suppliers, risk management, transition management, communications and training.
A vendor management system (VMS) is the technology platform used to operate a managed service. The VMS controls all staff orders and provides full transparency at every stage of the process, from order through to invoicing.
Our current managed service clients have a variety of needs and requirements, ranging from looking to reduce the cost of their recruitment, to wanting to improve their management of suppliers. We understand every business is different, and so we build bespoke managed service programmes.