Business process outsourcing (BPO)
If your organisation needs help through a period of change or flux, our project-based outsourced services can support you. This includes resource challenges, managing scale, the need for robust management, technology and office space.
We understand your needs...
Is your organisation going through a period of change, faced with new demands, or struggling to extract efficiency from standardised processes?
Reed Talent Solutions can deliver a variety of different projects covering outsourced business processes.
We’ve managed projects that include:
Remediation and know your customer (KYC)
Case management and review
Exam moderation and scoring
Assessment and selection processes
However, our services aren’t limited to these areas, and can be tailored to fit the needs of your organisation whether you have a short- or medium-term need for additional support.
Our fully outsourced teams are based on site in Reed Talent Solutions office locations, using our own innovative technology, and are managed by us.
Why choose us?
We have offices throughout the UK and a talent pool of over 1,000 delivery consultants.
Reed Talent Solutions has the knowledge and experience you need from a trusted partner. We’ve delivered large-scale projects for organisations such as Santander, the Department of Business Energy and Industrial Strategy, and the Financial Ombudsman Service.
Our technology stack complies with the highest standards of security and data management.
We have delivered thousands of projects to hundreds of organisations. The fact we have the agility of a boutique consultancy combined with the security of a global business, allows us to offer you a bespoke solution with confidence.
Covid-19 has tested business leaders in ways that would have been unimaginable just six months ago. These unique challenges have needed innovative solutions for navigating through the pandemic, we explore a few key learns for senior leadership.
Businesses are having to adapt to the new and unique challenges caused by COVID-19. Recruiters, both in-house and agency, are having to react on-the-fly to these challenges, often by harnessing available technology.
As the Consultancy+ business has grown over recent years I have seen all manner of different challenges presented to us by clients.
RPO is a form of business process outsourcing where an employer outsources or transfers all or part of its recruitment activities to an external service provider. But with many providers out there offering the service, how do you successfully select and manage a RPO solution? In this blog we examine the why’s and wherefores’ of finding the perfect result.